Presenters
Carter Dredge
Executive Director
Intermountain Health Institute
Carter Dredge is a global healthcare thought leader and currently serves as Executive Director of the Intermountain Health Institute, where he collaborates with leading innovators to solve complex problems and develop effective leaders. Previously, he held senior roles at SSM Health, including Chief Strategy & Transformation Officer and Lead Futurist, overseeing strategy, innovation, and business development. Recognized by Modern Healthcare as one of the “Top 25 Innovators,” he was the first American accepted into the University of Cambridge’s business doctorate program for top executives. Dr. Dredge serves on numerous boards, co-founds start-ups focused on those most in need, and holds degrees from BYU, Cornell, and Cambridge, where he is also a Fellow at Judge Business School.
Scott Barlow
Executive Director
One Utah Health Collaborative
Scott Barlow is Executive Director of the One Utah Health Collaborative, where he leads statewide efforts to improve healthcare affordability, quality, and transparency.
With more than 30 years of experience in healthcare leadership, Barlow previously served as CEO of Revere Health, growing it into one of the largest independent physician groups in the western United States. He is a recognized leader in value-based care and has played a key role in advancing innovative, patient-centered healthcare models.
Barlow holds degrees in accounting and healthcare administration and is known for his collaborative approach to transforming healthcare systems.
Jacque Durfey
Chief Executive Officer
Revere Health
Jacque Durfey serves as Chief Executive Officer at Revere Health. In this role, she works to optimize clinic processes and support staff who directly facilitate patient care. Jacque has a deep appreciation for the work of physicians, advanced practice providers, and care teams, and is committed to upholding Revere Health’s mission to deliver high-quality care in all the communities it serves.
Jacque has been in the healthcare industry for more than 30 years, primarily in group practice management. Jacque holds a Bachelor’s degree in Business Management from the University of Phoenix and earned her Master of Business Administration from Western Governors University. Her leadership is grounded in a passion for healthcare, and she appreciates the opportunity to serve and support individuals on their health journeys.
Outside of work, Jacque enjoys spending time with her husband and family. A lover of the outdoors and an avid baseball fan, she also enjoys traveling and making memories wherever life takes her.
Phil Harrop
Chief Executive
INTEGRIS Health Southwest Medical Center & Jim Thorpe Rehabilitation Hospital
Dr. J. Phil Harrop is a healthcare executive, educator, and transformational leader with more than 25 years of experience leading hospitals and health systems across the United States. Throughout his career, he has built a reputation for strengthening organizational culture, improving quality and safety, accelerating growth, and delivering exceptional financial and operational results. He has served as CEO, President, COO, and system executive in organizations ranging from rural critical access hospitals to some of the nation's largest healthcare systems.
Dr. Harrop currently serves as Chief Executive of INTEGRIS Health Southwest Medical Center and Jim Thorpe Rehabilitation Hospital in Oklahoma City. Since assuming leadership, he has overseen a $34 million operating turnaround, improved employee engagement to top-five-percent national performance, advanced patient safety outcomes to top-decile national recognition, and helped earn designation as the #1 hospital in the Oklahoma City metropolitan area.
Prior to INTEGRIS Health, Dr. Harrop held executive leadership roles with Ascension, MercyOne, and Saint Alphonsus Health System, leading hospitals and regional operations across Oklahoma, Kansas, Indiana, Iowa, Oregon, and Idaho. Over the course of his career, he has led major hospital replacement and expansion projects, physician recruitment initiatives, workforce stabilization efforts, service-line growth strategies, and large-scale performance improvement programs.
In addition to his executive responsibilities, Dr. Harrop is committed to teaching, mentoring, and professional service. He has served as a guest lecturer and invited speaker at Brigham Young University, BYU–Idaho, University of Oklahoma, University of Iowa, Utah Valley University, Idaho State University, and The Ohio State University, among other institutions. He is the author or co-author of numerous peer-reviewed publications and has spoken nationally on healthcare leadership, workforce challenges, strategy, and organizational transformation.
A proud BYU alumnus, Dr. Harrop earned a Bachelor of Science in Business Management– Finance before completing a Master of Health Administration, Master of Business Administration, Master of Science in Public Health, and PhD in Health Services Management and Policy at The Ohio State University. He is a Fellow of the American College of Healthcare Executives (FACHE) and previously served as Idaho's elected Regent for ACHE.
Dr. Harrop and his wife, Heidi, both BYU graduates, are the parents of six children. Four of their children have attended or are currently attending BYU, including one recent graduate and another currently serving a mission in Brazil before returning to complete his studies. Their two youngest children remain at home. The Harrop family's connection to BYU spans three generations: both Phil's parents and Heidi's parents met while attending the university, and Phil and Heidi later met there as students as well. They remain deeply grateful for BYU's influence on their family and committed to its mission of faith, learning, and lifelong service. The family also shares a deep love of Church history and enjoys spending time in Nauvoo, Illinois, where they maintain historic properties and family ties to the community. Dr. Harrop's longstanding interest in Church history has helped shape his perspective on modern leadership, service, and organizational resilience.
Kate Zachmeyer
Advanced Customer Engagement Director
Pfizer
Kate Zachmeyer is a strategic business leader with over 30 years of experience across pharmaceutical marketing, account management, sales leadership, training, and operations. Recognized for her emotional intelligence and ability to drive organizational change, Kate has consistently built and guided high-performing teams while fostering a culture of integrity and trust. She boasts an impressive record at Pfizer, earning multiple awards, achieving top Gallup Engagement and Management Effectiveness scores, and leading impactful cross-functional initiatives at both regional and national levels. As Advanced Customer Engagement Director, Kate excels in enterprise customer engagement, change management, and strategic partnership development, leveraging data-driven insights to deliver measurable results. A committed mentor and advocate for diversity in leadership, she also contributes her expertise to advisory boards and industry pilots and holds an MBA from Colorado State University. Kate’s collaborative approach, innovative mindset, and dedication to excellence distinguish her as a transformative leader in the healthcare industry.
Gordon Harkness, MD
Medical Director
OptumCare Utah
Gordon W. Harkness, MD is a Medical Director for OptumCare Utah, where he focuses on educating clinicians on Medicare diagnosis documentation and coding, Medicare quality metrics, and patient experience. He brings nearly two decades of frontline clinical experience, having practiced Family Medicine in Provo, Utah for 18 years with Intermountain Medical Group.
During his tenure at Intermountain, Dr. Harkness held multiple physician leadership roles, including Region Medical Director, Family Medicine Service Line Associate Medical Director, and Medical Group Board Member. His background combines clinical practice, physician education, and medical group leadership, with a strong emphasis on supporting high-quality, value-based care.
Outside of work, Dr. Harkness enjoys spending time with his wife and their seven children.
Christopher Valentine
Medical Director
OptumCare Utah
Dr. Christopher Valentine is a board-certified Family Medicine physician with more than 20 years of clinical and healthcare leadership experience. He began his career in private practice in Utah, providing preventive and chronic disease care across the lifespan, including newborn care, hospital medicine, substance use disorder treatment, and palliative and hospice care.
Over the course of his career, Dr. Valentine has served in a variety of physician leadership roles, including hospital Chief of Staff, Medical Director for Continuing Medical Education, Chief Medical Officer for a managed Medicaid plan, and regional physician operations leadership within an accountable care organization.
He currently serves as a Medical Director within Optum’s healthcare delivery organization, working with primary care physicians, advanced practice clinicians, and their teams across Utah and Idaho. His work focuses on helping clinicians succeed in value-based care through education, data, and collaboration—advancing prevention, clinical quality, patient experience, accurate recognition of patient complexity, and more efficient use of healthcare resources.
Dr. Valentine is particularly interested in translating the concepts of value-based care into practical strategies that help clinicians, healthcare organizations, and their partners improve the health and experience of the patients they serve.
Jeff Thompson
Director
BYU Sorensen Center for Moral and Ethical Leadership
Jeff Thompson is a leading scholar of meaningful work and motivation. He is the inaugural Director of Brigham Young University’s Sorensen Center for Moral & Ethical Leadership and a professor at the Marriott School of Business, where he teaches in the MPA Program. He earned a Ph.D. in Organizational Behavior at the University of Minnesota in 1999.
Dr. Thompson’s award-winning research on “work as a calling” has appeared in top management journals. He is the author (along with colleague Stuart Bunderson) of “The Zookeeper’s Secret,” a practical Latter-day Saint guide to discover one’s calling in life.
Dr. Thompson enjoys theatre performance, racquetball, history, genealogy, literature, and travel. He and his wife Aimee are the parents of four children, and enjoy time with their four young grandchildren.
Jonathan Clark
Founder & Principal
The Leading Through Institute
A researcher, author, and business school professor whose work addresses leadership, organization design, and organizational learning. He is Co-Author of the HBR Press book, Leading Through: Activating the Soul, Heart, and Mind of Leadership. Held professorships at Penn State University and the University of Texas at San Antonio, where he served as Chair of the Department of Management and Associate Dean of Undergraduate Studies in the Alvarez College of Business. He began his career in consulting at Deloitte.
MS & PhD, Harvard University · BA in Economics, Boston College
Matt Linton
Assistant Dean of Phase One Curriculum
BYU School of Medicine
Matt Linton, PhD, MSEd, is Assistant Dean of Phase One Curriculum and Professor of Physiology at the Brigham Young University School of Medicine. He brings extensive experience in medical education, curriculum development, academic leadership, and the basic sciences.
Prior to joining BYU, Dr. Linton served as Associate Dean of Academic Affairs at the Idaho College of Osteopathic Medicine (ICOM), where he helped oversee the medical curriculum and academic program. Before ICOM, he spent several years at Rocky Vista University College of Osteopathic Medicine, including service as Director of Preclinical Education at its Southern Utah campus and as Professor of Physiology. His work at Rocky Vista included curriculum leadership, teaching, student assessment, and medical education research.
Dr. Linton earned his BA from the University of Utah in 1995 and his PhD from the University of California, Los Angeles (UCLA) in 1999. He later returned to the University of Utah as a faculty member in Biology, where he taught physiology and advised premedical students. In 2012, he received the University of Utah LDSSA Excellence in Education Award in recognition of his teaching and dedication to
His professional interests include medical curriculum design, physiology education, student learning and assessment, and the use of educational outcomes to improve medical training. He has also been active nationally in medical education, including service as Treasurer of the International Association of Medical Science Educators (IAMSE) and as an evaluator for the Commission on Osteopathic College Accreditation.
Dustin Matsumori
Managing Director of Medical School Planning
BYU School of Medicine
Dustin Matsumori is the Managing Director of Medical School Planning for the Brigham Young University School of Medicine and Executive Director of the Medical School Initiative for Intermountain Health. He helps lead the planning, coordination, and implementation of the new BYU School of Medicine, with responsibilities spanning strategy, clinical affiliations, facilities planning, financial modeling, program development, and operational readiness.
In this work, Dustin collaborates with university, school of medicine, and health system leaders to align mission, governance, clinical relationships, resources, and long-term strategic priorities. He coordinates cross-functional planning efforts, engages consultants and subject matter experts, and supports the development of the infrastructure needed to launch and sustain a mission-driven medical education program.
Prior to his current roles, Dustin led corporate development, market intelligence and planning, and strategic research teams at Intermountain Health, and managed the organization’s debt and derivatives portfolios. Earlier in his career, he worked in investment banking, advising clients on financing major capital projects. He holds a bachelor’s degree in International Relations from Stanford University and an MBA from Brigham Young University.
Richard Osguthorpe
Associate Academic Vice President for Undergraduate Studies
Brigham Young University
Richard D. Osguthorpe is Associate Academic Vice President for Undergraduate Studies at Brigham Young University and former dean of the David O. McKay School of Education. His scholarship examines the moral work of teaching—how teachers’ character, purposes, judgments, and practices shape the educational experiences and formation of their students. His research has contributed to a growing body of scholarship on teaching as an inherently moral endeavor, including work on teacher character, moral judgment, virtue, teacher education, and the moral rewards of teaching. He has also written on the integration of faith and disciplinary learning in higher education, with particular attention to what a gospel methodology means for teaching and scholarship at BYU. Before joining BYU, Osguthorpe was a professor, department chair, and dean at Boise State University.
Brandon Webb
Associate Dean of Research
BYU School of Medicine
Brandon Webb, MD is a board-certified Infectious Disease and Internal Medicine physician, clinical investigator, and currently the Associate Dean of Research at the BYU School of Medicine. Dr. Webb's clinical practice specializes in infections in immunocompromised patients and emerging global threats. His research focuses on using real-world evidence to improve health outcomes, with an emphasis on predictive modeling, implementation science, and pragmatic research methods. During the COVID-19 pandemic he helped design and implement state-run initiatives to identify high-risk patients and connect them to lifesaving therapies. His research has been supported by federal funding from AHRQ and NIH. Dr. Webb’s global health experience includes a WHO-adopted community health worker-led tropical disease detection initiative in Ghana, hospital infection control programs in Iraq, and a COVID-19 vaccination campaign in Madagascar.
